privacy

privacy
Privacy Policy by

Microtronics Germany
SV office Bitzer

Information on data collection in accordance with Article 13 GDPR

This shop collects personal data from its users.
Provider and Responsible
SV Office Bitzer - Knusthöhe 14 - 42897 Remscheid - Germany
E-mail address of the provider:

datenschutz@torundantriebstechnik-gutachter.de / datenschutz@microtronics-deutschland.de


1. Responsible and data protection officer

The person responsible for data collection and data processing is:
Expert appraiser Sebastian Bitzer

The company data protection officer is:
Sebastian Bitzer, Knusthöhe 14, 42897 Remscheid

2. Collection and storage of personal data as well as type and purpose and their use
We collect the following data:

– Salutation, first name, last name,
- E-mail address,
– Address (only when placing an order / making an appointment)
– Telephone number (landline and/or mobile phone related to order/appointment)

We collect your data for the purpose:

- the execution of the contract
– the fulfillment of our contractual and pre-contractual obligations
- the information obligation within the scope of the best. Business / contractual relationship
– Registration for protected data directories for specific customer groups

The data collection and data processing is necessary for the execution of the contract and is based on
Article 6 paragraph 1 b) GDPR.

Insofar as we have obtained your consent for the processing of personal data, Art. 6 serves
Unit volume. 1 lit. a EU General Data Protection Regulation (GDPR) as the legal basis.

The legal basis for the exchange of information/newsletter as a result of the provision of our services is Section 7 (3) UWG.

3. Disclosure of data to third parties

Your personal data will not be transmitted to third parties for purposes other than those listed below. Your personal data will be passed on to third parties insofar as this is necessary for the processing of the contractual relationship with you in accordance with Article 6 (1) sentence 1 lit. b GDPR. Recipients of the data are public bodies that receive data on the basis of legal regulations (e.g. insurance companies for claims settlement, courts, legal representatives), internal bodies involved in the execution of the respective business processes (personnel administration, accounting, banks/payment service providers, accounting , customer service, marketing, sales), in the case of shipping products to the transport company/shipping company, contractual partner, business partner commissioned by us, insofar as this is required or permitted by statutory provisions.

4. Your Rights
You have the right:

- according to Art. 7 Para. 3 DSGVO, to revoke your consent given to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future;

– to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to complain, the origin of your data, if not collected from us, and the existence of automated decision-making including profiling and, if necessary, meaningful information about their details;

- in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;

– to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required;

- according to Art. 18 GDPR to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you use them to assert them, You need to exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;

- in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible and

– to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

5. Routine deletion and blocking of personal data

We process and store your personal data only for the period of time necessary to achieve the purpose of storage or if this has been provided for by the European legislator for directives and regulations or another legislator in laws or regulations to which the person responsible for processing is subject.

If the purpose of storage no longer applies or if a storage period prescribed by the European directive and regulation authority or another responsible legislator expires, the personal data will be blocked or deleted as a matter of routine and in accordance with the statutory provisions.

6. Right of objection and revocation, request for information, deletion and correction

You have the option at any time to revoke your consent to the processing of personal data with effect for the future and to have your personal data deleted or changed. If the data is required to fulfill the contract or to carry out pre-contractual measures, the data can only be deleted prematurely if there are no contractual or legal obligations to the contrary.

Requests for information, correction and deletion as well as the revocation or objection regarding the further use of the data may be given to us informally as follows:

A sample form for the declaration is available to you << here >> free of charge.

7. Among the types of Personal Data that SV Büro Sebastian Bitzer collects, by itself or through third parties, there are: Cookies, Usage Data, various types of Data, email address, first name, last name and company name.
Full details of each type of Personal Data processed are provided in the designated sections of this Privacy Policy or selectively through explanatory texts displayed prior to data collection.
Personal data can be provided voluntarily by the user or, in the case of usage data, collected automatically when SV Büro Sebastian Bitzer is used.
Unless otherwise specified, all of the Data requested by SV Büro Sebastian Bitzer is mandatory. If the user refuses to provide the data, this may result in SV Büro Sebastian Bitzer not being able to provide the user with its services. In cases where SV Büro Sebastian Bitzer expressly designates the provision of personal data as voluntary, users may choose not to provide this data without any consequences for the availability or the functionality of the service.
Users who are unsure about which personal data is mandatory can contact the provider.
Any use of cookies - or other tracking tools - by SV Büro Sebastian Bitzer or third-party service providers used by SV Büro Sebastian Bitzer serves the purpose of providing the service requested by the user and all other purposes set out in this Document and, if available, in the Cookie Policy.
Users are responsible for any third-party personal information obtained, published or shared by SV Büro Sebastian Bitzer and confirm that they have obtained consent from any third party to transmit any personal information to SV Büro Sebastian Bitzer.
Type and place of data processing
processing methods
The provider processes user data in an orderly manner and takes appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction of data.
The data processing is carried out using computers or IT-based systems according to organizational procedures and procedures that are specific to the purposes indicated. In addition to the person responsible, other persons could also be internal (human resources, sales, marketing, legal department, system administrators) or external - and in the case where necessary, appointed by the person responsible as processors (such as providers of technical services, delivery companies, hosting providers, IT companies or communication agencies) – operate SV Büro Sebastian Bitzer and thus have access to the data. An up-to-date list of these parties may be requested from the provider at any time.
Legal bases of processing
The provider may only process personal data of users if one of the following points applies:
• Users have given their consent for one or more specific purposes. Note: Some legislations may allow the provider to process personal data until the user objects to such processing ("opt-out"), without having to rely on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;
• the collection of data is necessary for the fulfillment of a contract with the user and/or for pre-contractual measures arising from it;
• the processing is necessary for compliance with a legal obligation to which the provider is subject;
• the processing is related to a task carried out in the public interest or in the exercise of official powers delegated to the provider;
• the processing is necessary to protect the legitimate interests of the provider or a third party.
In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.
location
The data is processed at the provider's branch and at all other locations where the bodies involved in data processing are located.

Depending on the location of the users, data transfers may involve the transfer of the user's data to a country other than their own. To find out more about the place of processing of the data transmitted, users can consult the section detailing the processing of personal data.
Users also have the right to be informed about the legal basis for the transfer of data to a country outside the European Union or to an international organization governed by international law or established by two or more countries, such as the UN, as well as the provider security measures taken to protect their data.

If such a transfer takes place, the User can learn more about it by reviewing the relevant sections of this document or by contacting the Provider using the information provided in the contact section.
Detailed information about the processing of personal data
Personal data is collected for the following purposes using the following services:
• Analytics
With the services listed in this section, the provider can monitor and analyze data traffic and track the behavior of users.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the data collected to track and investigate how SV Büro Sebastian Bitzer is used, to compile reports on its activities and to share these with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield Member.
Facebook Ads Conversion Tracking (Facebook, Inc.)
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions taken by SV Büro Sebastian Bitzer.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield Member.
Google AdWords Conversion Tracking (Google Inc.)
AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with the actions performed by SV Büro Sebastian Bitzer.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield Member.
• Interaction with external social networks and platforms
These types of services enable interaction with social networks or other external platforms directly via SV Büro Sebastian Bitzer.
The interaction and the information collected via SV Büro Sebastian Bitzer are always subject to the privacy settings made by the users for the respective social network.
If a service for interaction with social networks is installed, it may collect traffic data for the pages on which it is installed, even if users do not use the service.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield Member.
• Remarketing and behavioral targeting
This type of service allows SV Büro Sebastian Bitzer and its partners to analyze how SV Büro Sebastian Bitzer was used in the user's previous sessions in order to target, optimize and deploy advertisements.
This activity is done by tracking usage data and using cookies - information sent to the partners responsible for the remarketing and behavioral targeting campaigns.
In addition to any opt-out (or opt-out) option offered by the services listed below, the user may opt-out of the use of cookies by third-party services by visiting the Network Advertising Initiative opt-out page.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity that takes place through SV Büro Sebastian Bitzer with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield Member.
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity that takes place via SV Büro Sebastian Bitzer to the Adwords advertising network and the Doubleclick cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
• Tag Management
These types of services help the provider to centrally manage the tags or scripts required for SV Büro Sebastian Bitzer.
This results in the user's data flowing through these services and possibly being stored.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield Member.
• Manage contacts and send messages
This type of service allows the management of a database of e-mail contacts, phone numbers or any other contact information to communicate with the user.
The Services may also collect data about the date and time a message was read by the user and when the user interacts with incoming messages, for example by clicking on links contained in them.
• Management of user databases
These types of services allow the provider to create user profiles by initially using the email address, name or other information that the user has submitted to SV Büro Sebastian Bitzer, as well as tracking user activities through analysis functionalities. This personal data can also be matched with publicly available information about the user (such as social media profiles) and used to build a personal profile, which the provider can view and use to improve SV Büro Sebastian Bitzer.
Some of these services may also provide for the sending of timed messages to the user, such as emails that SV Büro Sebastian Bitzer associates with specific actions.
• Infrastructure monitoring
With these types of services, SV Büro Sebastian Bitzer can monitor the use and behavior of its individual components in order to improve performance, operation, maintenance and troubleshooting.
Which personal data are processed depends on the characteristics and the way in which the services are performed, the function of which is to filter the activities that take place via SV Büro Sebastian Bitzer.
Cookie Policy
SV Büro Sebastian Bitzer uses cookies. To learn more and get a more detailed knowledge of cookies, the user can read the specific document here: Cookie Policy.
More information about the collection and processing of data
Legal Actions
The user's personal data may be processed by the provider for the purposes of legal enforcement within or in preparation for legal proceedings resulting from the improper use of SV Büro Sebastian Bitzer or the associated services.
The user declares to be aware that the provider could be obliged by the authorities to release personal data.
More information about the user's personal data
In addition to the information listed in this data protection declaration, SV Büro Sebastian Bitzer can provide the user with further contextual information on request, which relates to specific services or to the collection and processing of personal data.
System Logs and Maintenance
SV Büro Sebastian Bitzer and the third-party services may collect files that record the interaction that takes place via SV Büro Sebastian Bitzer (system logs) for operation and maintenance purposes, or use other personal data (e.g. IP address) for this purpose.
Information not included in this privacy policy
Further information about the collection or processing of personal data can be requested from the provider at any time using the contact details listed.
How Do Not Track requests are handled
SV Büro Sebastian Bitzer does not support "Do Not Track" requests through web browsers.
Information on whether integrated third-party services support the do not track protocol can be found in the data protection declaration of the respective service.
Changes to this Privacy Policy
The provider reserves the right to make changes to this data protection declaration at any time by notifying its users on this page and, if necessary, via SV Büro Sebastian Bitzer and/or - as far as technically and legally possible - by sending a message to the users via one of the providers available contact information accordingly. Users are therefore advised to visit this page regularly and to check the date of the last change given at the bottom of the page.

Insofar as changes affect data use based on the user's consent, the provider will - if necessary - obtain a new consent.
Definitions and legal notices
Personal data (or data)
Any information that, directly or in conjunction with other information, determines or can determine the identity of a natural person.
usage data
Information that SV Büro Sebastian Bitzer (or third-party services that SV Büro Sebastian Bitzer uses) automatically collects, e.g. B.: the IP addresses or domain names of the computers of users who use SV Büro Sebastian Bitzer, the URI addresses (Uniform Resource Identifier), the time of the request, the method used for sending the request to the server was used, the size of the response file received, the numerical code that indicates the status of the server response (successful result, error, etc.), the country of origin, the functions of the browser and operating system used by the user, the various times per call ( e.g. how much time was spent on each page of the application) and information about the path followed within an application, in particular the order of the pages visited, as well as other information about the operating system of the device and/or the IT environment of the user.
user
The individual using SV Büro Sebastian Bitzer who, unless otherwise specified, coincides with the data subject.
affected
The natural person to whom the personal data relates.
Processor (or data processor)
Natural or legal person, public authority, agency or other body that processes personal data on behalf of the person responsible, as described in this data protection declaration.
Responsible (or provider, sometimes also owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, decides on the purposes and means of the processing of personal data and the means used for this purpose, including the security measures relating to the operation related to SV Büro Sebastian Bitzer and the Use. Unless otherwise stated, the person responsible is the natural or legal person through whom SV Büro Sebastian Bitzer is offered.
SV Office Sebastian Bitzer (or this application)
The hardware or software tool used to collect and process the User's personal data.
service
The service offered by SV Büro Sebastian Bitzer as described in the relevant terms of use (if any) and on this page/application.
European Union (or EU)
Unless otherwise specified, all references in this document to the European Union refer to all current Member States of the European Union and the European Economic Area (EEA).
cookie
Small file stored by the application on the user's device.
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Legal notice
This privacy statement has been drafted on the basis of provisions of various legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This data protection declaration relates exclusively to SV Büro Sebastian Bitzer, unless otherwise stated in this document
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